Intro
These FAQs concern orders placed via the webstore at https://michaelanastassiades.com/ (Webstore) or orders placed remotely with our sales team, for example where initiated via the ‘enquire now’ button at the website.These FAQs are not applicable to in-person sales made at authorised venues.
The FAQs are for information only and not the terms of sale, which are found HERE.
Orders
- When will my order be delivered?
- Do you take international orders / deliver internationally?
- Why can’t I order some products via the website?
- Can I get a custom made product?
Returns
- Can I return my order?
- What if I’ve changed my mind?
- What if the products are damaged?
- Can I return a bespoke or custom made product?
Other
- Do your products come with a warranty or guarantee?
- How do I care for my product?